"I feel fully included and I can enjoy the service."Ashley Church in St Albans has had a hearing loop for the past 30 years. But worshippers had begun to notice that every time they switched their hearing aids to the T position, rather than getting...
National Trust have been working with Contacta to make properties within their care accessible to people with hearing loss.Croome Park in Worcestershire is home to the RAF Defford Museum, which tells the story of one of the most secret places in the country. During WW2,...
Emirates Stadium has served as the home stadium of Arsenal Football Club in north London since it opened in 2006.In 2025 the club carried out an accessibility audit and determined they needed to install assistive listening systems at all of their customer touch points. Following...
National Highways manages England’s motorways and major A roads. In 2024 the organisation began relocating to new headquarters in Birmingham.We were asked to survey the new site in autumn 2024 on behalf of electrical contractor, Impact Building Services. Three Snow Hill is the city’s largest...
Trades Hall in Glasgow, Scotland is one of the city’s oldest buildings, dating back to the late 18th Century. Home to the Trades House of Glasgow, a charity that’s been part of the city since 1605, it’s now used as an events space hosting meetings,...
Dubai International (DXB) is the world’s busiest airport for international passenger traffic. In 2024, it welcomed 92.3 million passengers, the highest number in its history.At DXB, inclusivity is at the heart of the guest experience. Since 2023, the airport has been working with its regional...
The Paul Hamlyn Foundation came to Contacta through our referral relationship with the RNID, the national charity supporting people who are deaf, have hearing loss or tinnitus.Based in London, the Paul Hamlyn Foundation is one of the largest independent grant-making organisations in the UK. It works...
South Liverpool Homes is a housing association that currently owns and manages more than 3,800 homes in the Speke and Garston areas of the city.The organisation wanted to make assistive listening systems part of the refurbishment of its boardroom and interview rooms at its head office...
The Watermill Theatre is a ‘small but mighty’ 200- seat theatre, set in idyllic gardens on the banks of the river Lambourn in Berkshire, southeast England.Enabling access for everyone is in the Watermill’s mission and as part of that, we were asked to install assistive...
Kingsland Leisure Centre is a brand new, £24m community hub in Houghton Regis in Bedfordshire.As well as swimming pools and squash courts, the new two-storey facility includes a large fitness suite, an immersive experience group cycle studio, and fitness and wellness studios for a range...
Orange Tree Theatre is a ‘local theatre with a global reputation’.Based in Richmond in southwest London, what started out in a pub in the 1970s is now one of the UK’s top theatres, staging world-class performances as well as community productions.In 2024 the theatre secured...
Thames Valley Police are relocating from their headquarters in Reading town centre to Atlantic House in Whitely, and are likely to move in spring 2025.As part of the relocation to their new premises, the offices needed extensive refurbishment to prepare them for the force’s arrival...
Victoria Park is Guernsey’s new state-of-the-art football and events venue.It opened in March 2025 and is the first permanent home for Guernsey Football Club. It features a world-class 3G all-weather pitch and training area, and contemporary clubhouse.The aim was for the venue to be ‘accessible...
When the new international airport opens in Greenland’s capital, Nuuk, in November 2024, there will be a clear welcome for passengers with hearing loss.Contacta hearing loops have been installed at passport control, boarding gates and arrival and departure halls by our Danish partners, Schmidts Radio.“We...
Hearing loops are an ideal assistive listening solution for places of worship because congregants don’t need an additional equipment to use them. Services are heard clearly with no delay to the sound.The skills of experienced engineers like ours are vital for these buildings which are...
The ideal time to specify assistive listening systems is at the design stage of a project.Whether it’s a new development or a refurbishment, adding hearing loops into the plans makes for the most effective, and cost-effective, outcome as they can be installed before the final...
The Owain Glyndwr Memorial Hall is a few years shy of its 100th anniversary but its name harks back to the 15th Century and the Lord of the Manor who led a revolt aimed at bringing English rule in Wales to an end.The hall, which...
When plans were made to refurbish the National Portrait Gallery in London, accessibility was at their heart.The Gallery’s ‘Inspiring People’ project, a three year, £41.3m redevelopment programme to completely re-present the Collection and create new spaces for the public, was completed in the summer of...
Clarity of sound is key at any event, but especially when world leaders, and 70,000 other delegates, are discussing the climate emergency.So, organisers of the UN Climate Change Conference COP28 climate summit in Dubai needed the highest quality hearing loops to make events at the...
Mandeville Primary School in in Sawbridgeworth, Hertfordshire recently completed a project to enhance the hearing accessibility in their newly constructed sports hall. Committed to inclusivity, the school partnered with Contacta to ensure crystal clear audio for all, regardless of hearing loss.Seamless Planning and Implementation:Our team...
Three thousand taxis in the Spanish capital, Madrid, are now hearing accessible thanks to a major installation programme of Contacta hearing loops.Legislation took effect in Spain in 2020 which stated that every new taxi in the city must have a loop system fitted. Hearing loop...
Contacta’s philosophy is to make things simple for everyone, with a fresh approach from beginning to end, starting with the specification of products, right through to installation and support. Contacta’s recent work with The Salvation Army is a perfect example of this.The Salvation Army is...
Over three hundred retail stores in the GCC are now hearing accessible thanks to a major installation project of Contacta’s hearing loops.Chalhoub Group operates luxury retail outlets across the Gulf Cooperation Council region, working with eight of its own brands and over 300 international brands...
Located in the heart of the iconic Silverstone Circuit, Aston Martin's flagship experience centre is home for the legendary Formula 1 team. The centre welcomes automotive enthusiasts from around the world. With a high demand for clear and seamless communication in a luxurious yet bustling...
Over the last few years there have been big changes in the way that customers pay for their shopping at supermarkets, with stores moving towards more self-service tills. Whilst some like the new system, others prefer the staffed tills and argue that the self-service tills...
Kimpton Clock Tower Hotel, part of IHG Group, is a historic and elegant establishment in the heart of Manchester, UK. The hotel offers a range of luxury services to its guests, including a restaurant, bar, gym, and spa and they are committed to being accessible...
The Służewiec Horse Racing Track in Warsaw, Poland has been equipped with Contacta's STS-K001 window intercom systems by the local firm FES to enhance communication, safety and inclusivity.The site, Poland’s most well-known racetrack, is a major attraction at the Polish Capital. It consists of two...
The Trampery in London is a social enterprise that provides workspaces, venues, training and management services.As well as a focus on supporting businesses which have a positive social and environmental impact, and entrepreneurs from under-represented backgrounds, The Trampery aims to drive inclusion and diversity in...
Note: Thanks to Audiosales for providing a version of this case study in Italian.Founded by Father Tommaso Silvestri in 1700, the Istituto Statale dei Sordi in Rome was the first public school for students with hearing loss in in Italy.The Istituto Statale Deaf of Rome is today...
Hackleton is a small village in Northamptonshire with a very big community hall.At 14 metres long, it’s a challenging space in which to install a hearing loop. So much so, that when the parish council were looking for a company to make it accessible, a...
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