Hearing loss has never had such a high profile, thanks to celebrities in the media, and Deaf Awareness Week 2nd– 8th May comes at a key time to drive the ‘awareness’ message home.It’s a great opportunity for venues such as shops, banks, places of entertainment...

Senior Marketing Executive at Contacta, James Ferrett, is the man behind the marketing materials related to Contacta’s products. From graphic design, to copywriting in print and on the website, to explanatory guides, to installations videos, to user manuals and specification sheets, James translates technical detail...

Hearing loops are present in many high street stores, but a lack of staff awareness and poor maintenance can mean that customers with hearing loss don’t get the service they need.With the addition of screens to protect against the spread of coronavirus, window intercom systems...

Shops and supermarkets have a duty to meet the needs of their disabled customers.  As well there being equality legislation, the government’s recently announced National Disability Strategy puts greater focus on removing barriers that have “historically prevented people from playing a full role in public...

During the COVID-19 pandemic, safety for staff and patients has been a priority in hospitals. Screens and barriers being put in place to prevent the transmission of infection are increasing safety at interaction points including at pharmacies, outpatient departments, maternity wards, and A&E reception.However, together...

Monday 3rd May saw the start of the annual Deaf Awareness Week with the theme for this year being ‘Coming Through it Together’ – a reference to the COVID pandemic and the challenges it presents to people with hearing loss.The Week is always an opportunity...

Meeting the needs of people with hearing lossThere are 11 million people in the UK (1 in 6) with hearing loss and close to half of those wear a hearing aid. As the largest group within the disabled community, they represent a significant consumer spend...

11 million people (1 in 6) in the UK live with hearing loss. They constitute the largest disabled group and almost a quarter of them wear a hearing aid.This quick reference guide has been produced for Deaf Awareness Week 2019.It sets out your responsibilities as...

The latest revision of the BS 8300 standard has been released.  The new revision includes, for the first time, specific guidance on accessibility for people with hearing loss.  Look at why you should create a fully inclusive environment.Until now, facilities managers have had little guidance...

Are your customers able to talk with staff easily? If customers can’t easily communicate through safety screens with staff, the impact on your business could be severe; customers who struggle to communicate easily and clearly through these screens may choose other providers. High-quality service is therefore...

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