14 Nov Why use Speech Transfer Systems?

Are your customers able to talk with staff easily?

If customers can’t easily communicate through safety screens with staff, the impact on your business could be severe; customers who struggle to communicate easily and clearly through these screens may choose other providers. High-quality service is therefore key to encouraging engagement and return visits.

Eliminate barriers to communication

Conversations through safety screens at banks, post offices and other customer-facing businesses simply aren’t effective without a system to aid them. Our Speech Transfer Systems provide easy communication through these obstacles, providing clear audio to those on both sides of a barrier.

Our noise-cancelling microphones can be placed in a variety of position. When combined with our high-quality speakers and amplifier, the systems ensure one-to-one conversations through glass, plastic or a variety of other partitions can be made as though customers and staff were right next to each other.

Ease of conversation

All our Speech Transfer Systems use full open-duplex technology, allowing both staff and customers to speak simultaneously. This also means no clipping of speech and allows staff to work without distracting manual controls for speech paths.

Improve accessibility

A hearing loop is also provided as standard in every Contacta system to perfect the listening experience for everyone. Your customers with hearing loss and compatible hearing devices will receive crystal-clear audio sent directly to their ears.

Our systems are installed here

NHS, The National Trust, Sea Life, Thorpe Park, Post Office, Nationwide Bank, HSBC, Arsenal Emirates Stadium, Leeds Football Stadium, Marks & Spencer, NCP Car Parks, Dublin Zoo, Transport for London, Network Rail, Kennedy Space Centre, San Francisco Bay Area Rapid Transport System, Bangkok Sky Train stations, and in many other companies.

Made to fit your needs

We provide a variety of systems for a wide range of environments and applications, and can manufacture bespoke systems to fit your requirements. Here are just three of our versatile options:

Bridge Bar System

Our Bridge Bar design is perfected for natural speech with a microphone in the centre and speakers either side. Its all-in-one design makes it simple to install and is ideal for a variety of environments, whatever the ambient noise conditions.

Flush Mounted System

Our Flush Mounted units provide a super sleek look. Embedded in a counter’s surface, these unobtrusive speakers can be positioned where is most convenient for you and are suitable for quiet environments with low ambient noise.

Dual Overheard Speaker System

Low on counter space? That’s not a problem with our Dual Overhead Speaker System. The speakers are discrete and positioned above the customers and staff, while the system isideal for a variety of ambient noise environments.

Get in touch today to allow free and flawless conversations during transactions.