21 Mar Thames Valley Police HQ

Thames Valley Police are relocating from their headquarters in Reading town centre to Atlantic House in Whitely, and are likely to move in spring 2025.

As part of the relocation to their new premises, the offices needed extensive refurbishment to prepare them for the force’s arrival and assistive listening has been specified as a key part of that.

During a site visit, our engineers understood that confidentiality was essential in the meeting rooms and a boardroom.  An expert design of a low spill hearing loop systems with measured cancellation segments had to be used to prevent sound being audible to hearing aid users in neighbouring rooms.

The hearing loop systems in the five rooms are powered by Contacta V15A and V22A loop drivers, depending on their size.

Each system was fitted with a boundary ceiling microphone in order to pick up the audio from across the room and the hearing loops were also linked to the fire alarm system so hearing aid users can hear if there is an emergency.

The five rooms that were looped also had an illuminated T-loop sign fitted to the wall.  These remain lit when the loop is on and working, making users aware a loop is available and helping the building’s managers know systems are running.

Because of the ongoing work at Atlantic House, Contacta engineers were concerned that the copper loop cable laid on the floor could get damaged.  They agreed with the client that warning signs would be put on the doors and the rooms will remain locked until the carpet was put down.

Thames Valley Police also considered communication with the public in the redesign of Atlantic House.  The counters at reception have protective glass screens where our window intercom systems enable clear conversation, essential for people seeking help and advice.  Our STS-K002 units come with in-built hearing loops, ensuring an inclusive service.