Window intercom systems have traditionally been used wherever secure windows separate staff and customers:  think ticket offices at railway stations, banking counters and Post Office windows. But with the advent of COVID, face masks are ubiquitous and screens are in almost every setting where a transaction...

After more than three months of restricted access for visitors to care homes, managers are now finding ways of bringing residents and their families together while still protecting them from coronavirus. Rooms within the homes, or specially built summer houses in the gardens, mean residents can...

Despite the ever growing need for care, it is not easy attracting new clients to care homes. The care home resident population for those aged 65 and above has remained almost stable since 2001 with an increase of 0.3%, in spite of a growth of...

While many businesses know they should be considerate towards visible access issues like wheelchair use, hidden disabilities such as hearing impairment are often not given the same attention. Hearing aids alone are simply not enough for people with hearing impairment. They pick up all sound in...

By 31st July 2016, all organisations that provide NHS or publicly funded adult social care must conform to a new Accessible Information Standard. This standard aims to benefit those with a disability or sensory loss by telling organisations how they should provide support to enable effective,...

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