After more than three months of restricted access for visitors to care homes, managers are now finding ways of bringing residents and their families together while still protecting them from coronavirus. Rooms within the homes, or specially built summer houses in the gardens, mean residents can...

The continued global pandemic in 2020 has triggered an unprecedented reaction by businesses. Adapting to new safety measures has become critical for service providers endeavouring to keep business going, while protecting staff and customers. Among the measures taken, the concerns about social distancing and possible...

Imagine purchasing equipment as vital to inclusivity as automatic doors, ramps, or accessible toilets, but then never checking if they’re operating the way your customers require, even after years of use and wear. This regularly happens with assistive listening solutions such as hearing loops, and at...

Are your customers able to talk with staff easily? If customers can’t easily communicate through safety screens with staff, the impact on your business could be severe; customers who struggle to communicate easily and clearly through these screens may choose other providers. High-quality service is therefore...

Travelling on public transport is easy if it’s a route you take regularly and you know where you’re going.  But exploring outside your area, travelling while away on holiday or knowing where stops will be if there’s a diversion in place can be challenging if...

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