The latest revision of the BS 8300 standard has been released.  The new revision includes, for the first time, specific guidance on accessibility for people with hearing loss.  Look at why you should create a fully inclusive environment. Until now, facilities managers have had little guidance...

Are your customers able to talk with staff easily?

If customers can’t easily communicate through safety screens with staff, the impact on your business could be severe; customers who struggle to communicate easily and clearly through these screens may choose other providers. High-quality service is therefore key to encouraging engagement and return visits.

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