In certain cases, a queue
in the form of a single line is neither appropriate
nor desirable. In such circumstances, Q-Control’s
ticketing system provides the ideal queue management
solution.
The ticketing system maintains
an orderly and fair queue, but does not require customers
to stand in line. Instead they may:
Browse – thereby possibly making additional purchases
Inspect/consider
their various ‘purchase options’ –
making a sale quicker and easier
Complete
their shopping in other areas of the store – whilst
maintaining their place in the queue
Sit
comfortably in a waiting area – and read or prepare
for the meeting
In each case the level of
service is improved and a favourable impression created
with customers.
Please take a ticket…
The Q-Control ticketing
system comprises ticket dispenser and Main Display
Board. Control is by single or multiple ‘mouse’
switches, positioned at service position(s).
The message on the Main Display
Board may be configured to meet specific queue management
requirements, including identification of the service
position to which the customer should proceed. For example:
Ticket No. 34 / please go to / Desk B.
Browse – thereby possibly making additional purchases
