This versatile system provides
effective queue management for up to 16 service positions.
Customer flow is controlled by easy-to-use ‘mouse’
control units at each position.
Clear and inclusive
The Main Display Board provides
a combination of visual and audio direction to the next
available position. This reduces the possibility of
misunderstandings or confusion amongst those waiting.
It also assists customers with poor eyesight and/or
hearing loss, ensuring that they feel included and well
served.
Typical applications
Airport check-in counters
Banks
and building societies
Benefit
agencies
Bureaux
de change
Hospitals
and clinics
Post
offices
Ticket
offices
Supermarkets
and superstores
and many others
Easy installation
Installation of the audio-visual
queue management systems is simple and neat, whether
as part of a new-build project or refurbishment of existing
facilities. Cabling can be concealed within counter
frames for neat appearance.
Highly adaptable Features for optimum queue management include
male/female voice or dual language facility and programmable
scrolling message for the top panel of the Main Display
Board.
Integrated
customer service
To further enhance customer service and efficient queue
management at counter positions, Q-Control may be integrated
with these other Contacta systems:
InfoLoop Induction loop facility, enabling effective
communication with hearing aid wearers.
It also helps compliance with the Disability
Discrimination Act 1995 and Approved Document M
(2004 Edition) of the Building Regulations
SecuriCom
Intercom systems for clear speech transmission through
glass security screens
InfoLoop:
More information about the Infoloop induction loop system
SecuriCom:
More information for the SecuriCom speech transfer system
Airport check-in counters
