Press Release - 07/01/2005
 
Bristol & West and Bradford & Bingley make sound investments for enhanced service
Mini InfoLoop in a bank environment
  Bristol & West and Bradford & Bingley are the latest financial services organisations to select Contacta InfoLoop™ induction loops to ensure equal access for people who are hard of hearing – in accordance with the requirements of the Disability Discrimination Act 1995 (DDA) which came fully into force on October 1st 2004.
  Contacta Mini InfoLoop™ concealed, fixed systems provide the ideal method to assist hearing-aid wearers communicate easily and effectively at multiple service positions. Mini InfoLoop™ systems provide unobtrusive assistance for customers or colleagues who are hard of hearing, whilst maintaining privacy of communication.
 

In addition to Bristol & West and Bradford & Bingley, Contacta InfoLoop™ systems are in use in many of the UK’s high street banks, including Lloyds TSB, recently awarded the ‘Louder Than Words’ charter by the RNID, Natwest, Barclays and HSBC.

 

For meetings or interview rooms, the leaders in the retail banking field are choosing either to fit Mini InfoLoop™ systems or provide Contacta Portable InfoLoop™ table-top induction loops. These exceptionally versatile units may be moved to any location as and when needed, and discreetly packed away when not required. A wall shelf/charger system provides neat and safe storage and ensures that they are ready for use – and can be readily found! – whenever and wherever needed.

   
  Contacta offers unrivalled expertise in induction loop technology and provides a unique start-to-finish service to help organisations of any size enhance their customer service, fulfil their responsibilities to staff, and meet their obligations under the Disability Discrimination Act.
   
  For further information regarding any aspect of InfoLoop™ induction loop products or services, call Contacta on 0845 3312072
   
  Disability Discrimination Act 1995
It is against the law for an employer of any size (apart from the armed forces) to discriminate against a disabled person because of their disability. Service providers who have not already done so need to take reasonable steps NOW to make their services accessible, because failure to do so could lead to loss of reputation or even litigation.
 
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