Press Release  
   
Sound solutions to assist the hard of hearing  
   
 
 
Facilities such as lifts and ramps are typically the first thought when considering equal access for the disabled. But the Disability Discrimination Act 1995 (DDA) requires provision be made for all types of disability – including hearing impairment.
 
Contacta InfoLoop helps hearing-aid users to hear speech more clearly by significantly reducing background noise, and offers the ideal means for service providers to assist people with impaired hearing – and meet the relevant requirements of the Disability Discrimination Act.
 
InfoLoop is the most advanced and versatile range of induction loop systems available, and is the preferred choice of companies and organisations in every sector throughout the UK .
 
The ‘invisible' disability
Now that hearing-aids have become progressively smaller, hearing impairment is often overlooked because there are few, if any, outward physical signs of disability.
 
However, deafness and hearing impairment is the most common disability. Some 9 million people in the UK have some form of hearing loss – a figure that translates into approximately one in five customers. Many of these are over 55 with potentially high disposable incomes. By failing to take measures to accommodate people with a hearing loss, service providers risk alienating a significant proportion of potential customers – as well as prosecution under the Disability Discrimination Act.
 
Britain 's No.1 Choice
Contacta InfoLoop is the preferred choice of companies and organisations in every sector throughout the UK . Barclays, NatWest, HSBC, Nationwide Building Society and Woolwich are amongst an impressive list of Contacta clients in the retail banking field.
 
Contacta Mini InfoLoop is also being installed at checkout positions in major supermarkets including J Sainsbury, Iceland and Asda, as well as clothing and high street retailers such as Gap and Mothercare. InfoLoop™ is used by agencies such as English Heritage and Scottish Enterprise and, at the present time, Contacta Portable InfoLoop™ units are being distributed to sub-Post Offices throughout the UK .
 
A complete service
Contacta offers a unique start-to-finish service to help organisations of any size meet their obligations under the Disability Discrimination Act and enhance their customer service.
 
“Contacta's USP is our ability to offer products of the highest quality, backed by proven project management skills,” said Simon Thomas, Managing Director of Contacta. “We offer a comprehensive service: from helping service providers assess their needs, to producing, installing and maintaining the most effective solution to meet their particular requirements.
 
The final part of the Disability Discrimination Act comes into force in October. My message to service providers is Don't delay! Get in touch with Contacta now so we can work together to find the best solution for your company or organisation to comply with relevant Disability Discrimination Act requirements - and improve the service you offer hearing-aid wearers.”
Sound Solutions At Work
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